Work through these in order.
1. Check your spam or junk folder. This is the most common cause. If you find the digest there, mark it as safe and add our sender address to your allowed list.
2. Allow our sender address. Digests come from [email protected]. If you or your IT team set up an allowlist for us some time ago, it may still be pointing at our old address — it's worth updating.
3. Check your settings. Open Settings → Notifications and confirm email is switched on and the frequency is what you expect.
4. Still nothing? Message us here in chat. Some corporate email security tools automatically click every link in an email, which can accidentally unsubscribe you. We can check for that and switch you back on. This is especially worth flagging if several people on your team stopped receiving digests at the same time.