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How quickly will I hear back from support?

A
Written by Andrew Klein

We reply within 24 hours.

The fastest way to reach us is to message here in chat. You can also email us — both reach the same team.

To help us sort it out in one reply, include:

  • The email address on your account

  • The title of the opportunity, if your question is about a specific tender

  • A screenshot, if you have one handy

If you're chatting with our AI assistant and it passes your conversation to the team, you don't need to do anything — we'll reply right here in the same chat.

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